9/11/2023 0 Comments Eventbrite fees 2021“A major focus on”Eventbrite Ads” was mentioned 24 times in the earnings call yesterday. Again, this type of turnover may have lower costs per employee, but the loss of experience and employee trust will have long term impacts to customers in product quality and customer support. This means that hundreds of people in the US will be replaced by people in India and Spain. Julia Hartz in the earnings call: “relocate 30% of roles over the next 10 months”. This type of staff turnover is hard on a company, hard on producing quality products and hard on customers and continuity. This is after going on a hiring spree the past two years after laying off 50% of their staff at the beginning of the pandemic. Julia Hartz in the Earnings Call: “we will eliminate 8% of roles immediately”. That could add $Thousands to your bottom line. Do they think they are TicketMaster?Īs we pointed out in an earlier blog post, events could charge Eventbrite level pricing (if your customers will accept that level of fee), and keep the difference if you use TicketSignup. This compares with TicketSignup’s pricing of $1.00 per transaction (no per ticket cost) plus 6% ($0.80 plus 4.8% if you have over 5,000 tickets across your event portfolio). They have raised their price to $1.79 per ticket plus 6.6% including credit card fees. Here are some of the key things they announced and potential implications: Price Increase
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